Privacy Policy/Terms of Service

Effective Date: January 1st, 2026 

Rysen Services, Inc. (“Rysen Services”) warrants that all services will be performed in conformance with this Agreement. Customer accepts the equipment and services described and agrees to pay the price shown upon completion of installation. Any materials or work beyond the described scope will be furnished only upon Customer’s prior authorization and billed as an additional charge. Any changes to the scope of work requested after approval may require a written change order and additional charges.

Failure to remit payment when due will result in interest accruing at 1½% per month, or the maximum rate permitted by law, whichever is less. In any dispute or legal proceeding arising from this Agreement, Rysen Services shall be entitled to recover reasonable attorney’s fees and costs. Any chargeback or reversal of charges may result in suspension of warranty coverage until the account is brought current. Any outstanding balance may be referred to collections with a lien filed against the property in accordance with Florida law.

RYSEN SERVICES WORKMANSHIP WARRANTY

Rysen Services warrants all labor and workmanship performed under this Agreement for a period of one (1) year from the date of installation. If a defect in workmanship is identified within the warranty period, Rysen Services will return to correct the issue at no additional labor charge to the Customer. This warranty applies solely to work performed by Rysen Services and does not extend to equipment, parts, or materials, which are subject to the manufacturer’s warranty. This warranty is non-transferable and applies to the original Customer only.

FLORIDA HOMEOWNERS’ CONSTRUCTION RECOVERY FUND

Payment of up to a limited amount may be available from the Florida Homeowners’ Construction Recovery Fund if you lose money on a qualifying project where the loss results from violations of Florida law by a licensed contractor. Contact the Florida Construction Industry Licensing Board: 850-487-1395 | 1940 North Monroe St., Tallahassee, FL 32399.

FLORIDA CONSTRUCTION LIEN LAW NOTICE

Per Sections 713.001–713.37, Florida Statutes, those who work on your property and are not paid may have a right to enforce a lien against it — even if you have already paid your contractor in full. To protect yourself, require written releases of lien from any party performing work before making payment. Florida’s Construction Lien Law is complex; consult a qualified attorney.

“Any claims for construction defects are subject to the notice and cure provisions of Chapter 558, Florida Statutes.”

Customer shall provide reasonable and timely property access for installation and service. Delays caused by restricted access, pets, tenant issues, utility interruptions, other contractors, or unsafe working conditions may result in additional charges. Any additional work required due to concealed conditions, failed inspections, code requirements, pre-existing deficiencies, or unforeseen conditions discovered during installation shall be billed separately upon Customer approval.

Title to all equipment provided by Rysen Services remains with Rysen Services until paid in full, regardless of affixation to the realty, and shall be deemed severable personal property. Customer agrees to indemnify and hold harmless Rysen Services, its employees, officers, and subcontractors from claims, damages, losses, and expenses arising directly from Customer’s own acts or omissions in connection with this Agreement.

Rysen Services shall not be responsible for pre-existing conditions, including but not limited to ductwork deficiencies, drain line issues, electrical deficiencies, refrigerant leaks, mold, microbial growth, indoor air quality conditions, or other HVAC-related conditions unrelated to work specifically performed under this Agreement.

If performance is prevented by causes beyond Rysen Services’ reasonable control — including acts of God, fire, storm, pandemic, government orders, civil authority actions, labor shortages, supply chain disruptions, or work stoppages — the affected obligations shall be suspended to the extent necessary. Rysen Services will make reasonable efforts to notify Customer and resume performance as soon as practicable.

Once equipment is connected and placed into service, Customer assumes all risk of loss or damage to such equipment and shall maintain adequate homeowner’s or property insurance coverage at Customer’s sole expense.

LIMITATION OF LIABILITY

Rysen Services expressly disclaims all implied warranties on pre-existing equipment, ductwork, or materials not installed under this Agreement. In no event shall Rysen Services’ total liability — whether arising in contract, tort, or otherwise — exceed the total amount paid by Customer for the specific work giving rise to the claim. Rysen Services shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost use of property, spoiled goods, water damage, loss of business, or secondary damage resulting from equipment failure.

DISPUTE RESOLUTION & ARBITRATION

Any dispute arising out of or relating to this Agreement shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Construction Industry Arbitration Rules, with proceedings conducted in Orange County, Florida. Each party shall bear its own attorney’s fees and costs unless the arbitrator determines otherwise. The arbitrator’s decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction. Both parties waive the right to a jury trial in connection with any dispute arising under this Agreement.

This Agreement constitutes the complete understanding between Customer and Rysen Services and supersedes all prior proposals and communications. Rysen Services reserves the right to suspend or terminate work for non-payment, unsafe conditions, or material breach of this Agreement. This proposal is valid for thirty (30) days from issuance but may be accepted at a later date at Rysen Services’ sole discretion.

LICENSE # CAC1824308